Q. Do you provide unmetered bandwidth connection on Dedicated Servers ?

Ans: We provide unmetered bandwidth connection options with our dedicated servers. We offer 10Mbps, 100Mbps and 1000Mbps Unmetered bandwidth connection with the dedicated server. Unmetered Dedicated Servers will have full duplex dedicated bandwidth connection it will not be shared.

Unmetered bandwidth options:

1. 10 Mbit Unmetered bandwidth - dedicated, unshared 10Mbit full duplex connection.
2. 100Mbit Unmetered bandwidth - dedicated, unshared 100Mbit full duplex connection.
3. 1000Mbit Unmetered bandwidth - dedicated, unshared 1000Mbit full duplex connection.

Unmetered bandwidth pricing:

1. 10 Mbit Unmetered bandwidth - £ 20.00 per month
2. 100Mbit Unmetered bandwidth - £ 799.00 per month
3. 1000Mbit Unmetered bandwidth - £ 4000.00 per month

Q. What would you recommend phpBB or vBulletin forum software?

Ans: phpBB and vBulletin both are very popular forum software and is used by many bulletin board users on the Internet. phpBB forum software is free but vBulletin is not free. To install vBulletin forum software, license copy of the software is required. Both the bulletin boards has their own active community and the community members are always available to troubleshoot the errors which you may encounter. Both the bulletin boards have there own advantages and disadvantages. As per your requirement you can opt for either phpBB or vBulletin.

To know more about these forum softwares you can visit their official websites and communities.

www.phpbb.com

www.vbulletin.com

Q. Do you have any solutions for load balancing?

Ans: Yes, We have solution for load balancing. We offer load balanced Web Servers or Apache Servers and SQL Servers. We have expertise in setup and management of Load Balanced Servers as we are hosting couple of high specification load balanced servers from few years. Please take a look at our Dual Core Xeon and Quad Core Xeon Servers as advertised on http://www.webhosting.uk.com/dedicated.php Servers can be customized as per your requirement.

For more information just contact our sales department through helpdesk or 24×7 live chat support.

Q. What is the contention ratio of your Virtual Private Servers (VPS) Hosting ?

Ans: The contention ratio is the amount of vps users we put on the same vps node. Some vps hosting providers practice the nasty habit of overselling; that is, creating as many vps hosting accounts onto the same vps node as possible and praying that they don’t all use their dedicated resources at the same time. That is not what we do. Even if all the vps hosting users on one of our VPS nodes were to use 100% of their vps hosting resources simultaneously, there would be enough to go around with plenty to spare. You can rest assured that your vps hosting account will always be stable and unaffected by the actions of any other Webhosting UK VPS hosting user.

Q. What does Webhosting UK dedicated server management include?

Ans: All our servers are fully managed and come with full administrative access to give you complete control, as well as the ability to customize the server as per your needs. The key to our clients’ online business success is smooth and seamless functioning of their server. Dedicated servers require constant monitoring, care and maintenance which is taken care of by our experienced System Administrators. They ensure that your server is always available, has the latest security updates installed and technical issues if any are resolved as soon as possible.

Webhosting UK Linux/Windows dedicated server management responsibilities include but are not limited to the following tasks:

• SSH Security and Configuration
• Optimization and Hardening
• Firewall Configuration
• Server Monitoring Process
• Linux Server Security
• Apache Tweaks
• Environmental security
• Security Audit
• Securing Binaries
• Firewall Configuration
• DNS recursion restriction
• Email scanning for viruses and spam
• RDP security
• Windows Server Security
• Scripting mail components
• Scripting Languages
• Image Upload components
• System Security
• Server Migration
• 3rd Party Software Installation
• WHM/CPanel and Plesk control panel Technical Issues
• Initial Server Setup
• Backend Server Software Upgrades
• Database administration
• Application monitoring and updates
• Intrusion detection
• Performance tuning

Please visit our fully managed dedicated server information pages to view our complete list of functions which are performed by our seasoned System Administrators to maintain your managed Linux/Windows dedicated server round the clock to ensure that it performs in a safe and secure manner 24×7x365.

• Linux Server Management Overview
• Windows Server Management Overview

Q. What is a ‘RAID’ server ? Why should I opt for RAID Servers ?

Ans: RAID stands for ‘Redundant Array of Inexpensive Disks’. It is a technique for using multiple hard drives to provide fault tolerance. Normally, WebHosting UK configure systems with 2 hard drives to use RAID 1 disk mirroring. All data is written to both drives simultaneously. Although at WebHosting UK we only use high quality hardware, the worst can occasionally happen and hard drives do sometimes fail. With RAID 1, if one of the drives fails the system can continue to run normally with just the remaining hard drive. We can then schedule a mutually convenient time to replace the failed hard drive, meaning minimal downtime for your server. Without RAID, a single hard drive failure could result in several days downtime in the worst case scenario that it was necessary to reinstall the operating system from scratch. Please note that on a RAID 1 system, the storage capacity is effectively halved i.e. a pair of 160 GB hard drives will give you 160 GB of storage space, not 320 GB. If you have more advanced requirements, we are also able to do custom RAID 5 systems with 3 or more hard drives. For more information just contact our sales department through helpdesk or live chat.

How do Mirrored Servers work?

For Mirrored servers’ architecture, we set-up 2 similar configuration servers in 2 different racks out of which one server is the master server and other is the slave server. After the implementation of mirroring, if for any reason, the master server fails, the slave server can immediately take its place without any downtime. We implement Mirroring Solution using FAM and RSYNC modules.

Failover is a process in which the slave server stands in for master server in case the master server goes down. With the help of Failover, user and application requests that are directed to the failed master server are routed to the slave server.

We setup mirroring architecture on both the servers at no additional cost which effectively means you will only need to pay the applicable fees for the two servers.

For Mirrored Servers you will have to consider two Dedicated Servers of similar configuration.

Q. What MS SQL Edition choices do you offer on Windows Dedicated Servers and what are the prices?

Ans: We offer various Microsoft SQL server edition with our Windows Dedicated Servers .

Free MSSQL Edition offered by WebHosting UK are as follows:

MSSQL 2000 Express Edition
MSSQL 2005 Express Advanced Edition

MSSQL Edition prices on Windows Dedicated Servers are as follows :-

MSSQL 2000 Standard Edition - £ 75 / Month
MSSQL 2000 Enterprise Edition - £ 99 / Month
MSSQL 2005 Workgroup Edition - £ 75 / Month
MSSQL 2005 Standard Edition - £ 99 / Month
MSSQL 2005 Enterprise Edition - £ 149 / Month

Q. What control panel choices do you offer on both Linux/Windows Dedicated Servers and what are the prices?

Ans: With our Dedicated Server hosting you get multiple control panel options like cPanel, Plesk and LXAdmin control panels.

Control Panel supported with Linux Dedicated Server : cPanel/WHM, Plesk and LXAdmin control panel.

Control Panel supported with Windows Dedicated Server : Plesk Control Panel

We provide all the latest versions of control panel with Dedicated Servers:

cPanel version 11.17.0
WHM version 11.15.0
Plesk Version 8.5.0
LXAdmin version 5.0

Control Panel Charges on Dedicated Server Hosting are as follows:

cPanel/WHM unlimited domains - £ 20 / Month
Plesk 30 Domains - £ 8 / Month
Plesk 100 Domains - £ 15 / Month
Plesk Unlimited domains - £ 20 / Month
LXAdmin Unlimited domains - £ 5 / Month

Plesk Addons Available with Plesk Control Panel Only:-
Plesk Power Pack - £ 15 / Month
Dr. Web Anti Virus - £ 25 / Month

Q. What control panel choices do you offer on both Linux/Windows VPS Hosting and what are the prices ?

Ans: With our VPS hosting you get multiple control panel options like cPanel, Plesk and LXAdmin control panels.

Control Panel supported with Linux VPS: cPanel/WHM, Plesk and LXAdmin control panel.

Control Panel supported with Windows VPS : Plesk Control Panel

We provide all the latest versions of control panel with VPS hosting:

cPanel version 11.17.0
WHM version 11.15.0
Plesk Version 8.5.0
LXAdmin version 5.0

Control Panel Charges on VPS Hosting are as follows:

cPanel/WHM unlimited domains - £ 5 / Month
Plesk 30 Domains - £ 2 / Month
Plesk 100 Domains - £ 4 / Month
Plesk Unlimited domains - £ 5 / Month
LXAdmin Unlimited domains - £ 1 / Month

Plesk Addons available with Plesk Control Panel Only:-
Plesk Power Pack - £ 3 / Month
Dr. Web Anti Virus - £4 / Month