Q. How can I backup or restore data on my VPS?

Ans: Backup or restore data on VPS through Virtuozzo Power Panel also known as VZPP. Virtuozzo Power Panel, includes a simple method to backup and restore your VPS. Go through the following step by step actions for backing up and restoring your VPS using Virtuozzo Power Panel.

Creating a Backup on Linux/Windows VPS

1. Go to your Virtuozzo Power Panel - http://VPS-IP:4643/
2. Login with your root username and password.
3. Click on Maintenance from the VPS Management panel. The Maintenance page will appear.
4. If you have not created a backup before, simply click on “New Backup”.
5. Wait for few seconds and then click on “Maintenance” again from the left hand menu (you can track the progress by clicking the “details” link in the green bar that will appear at the top of the page).
6. You should now see a backup listed.

Restoring a backup on Linux/Windows VPS

1. Go to your Virtuozzo Power Panel - http://VPS-IP:4643/
2. Login with your root username and password.
3. Click on Maintenance from the VPS Management panel. The Maintenance page will appear.
4. Check the box next to the backup you wish to restore.
5. Click the “Restore VPS” button.
6. You’ll then be asked to confirm your decision to restore the VPS, click “Restore” to continue.
7. Wait about a minute and then click on “Maintenance” again from the left hand menu (you can track the progress by clicking the “details” link in the green bar that will appear at the top of the page).
8. You should see at the top of the page in the very centre “VPS is running at the moment”. If you see something else it most likely means that the restore is still in progress, try again shortly.

Q. Could I get more information about the security measures you undergo in order to make sure data stored on your servers are not accessible to inadequate people.

Ans: When it comes to security within the data center premises, we never allow anyone to enter Data Center area without a passport and letter of permission from main contact person dealing from customer side. Technical staff from customer side is allowed to connect to the servers through KVM session only and no direct physical contact with the server is permitted under normal circumstances.

With regards to security of individual VPS or Semi Dedicated servers, the hardware node is our responsibility, however securing individual VPS or Semi-Dedicated server is the customer’s responsibility. Once we have sent the login details, we do not have direct control over the kind of usage which happens. However, our technical support would try and help you as much as possible with your security and will give you suggestions accordingly. Having said that, certain security settings are already in place (depending on the control panel) but usually our technical support team can make additional tweaks to make sure your VPS or Semi Dedicated server is properly secured.

Q. What is the contention ratio of your Virtual Private Servers (VPS) Hosting ?

Ans: The contention ratio is the amount of vps users we put on the same vps node. Some vps hosting providers practice the nasty habit of overselling; that is, creating as many vps hosting accounts onto the same vps node as possible and praying that they don’t all use their dedicated resources at the same time. That is not what we do. Even if all the vps hosting users on one of our VPS nodes were to use 100% of their vps hosting resources simultaneously, there would be enough to go around with plenty to spare. You can rest assured that your vps hosting account will always be stable and unaffected by the actions of any other Webhosting UK VPS hosting user.

Q. What control panel choices do you offer on both Linux/Windows VPS Hosting and what are the prices ?

Ans: With our VPS hosting you get multiple control panel options like cPanel, Plesk and LXAdmin control panels.

Control Panel supported with Linux VPS: cPanel/WHM, Plesk and LXAdmin control panel.

Control Panel supported with Windows VPS : Plesk Control Panel

We provide all the latest versions of control panel with VPS hosting:

cPanel version 11.17.0
WHM version 11.15.0
Plesk Version 8.5.0

Control Panel Charges on VPS Hosting are as follows:

cPanel/WHM unlimited domains - £ 5 / Month
Plesk 30 Domains - £ 2 / Month
Plesk 100 Domains - £ 4 / Month
Plesk Unlimited domains - £ 5 / Month

Plesk Addons available with Plesk Control Panel Only:-
Plesk Power Pack - £ 3 / Month
Dr. Web Anti Virus - £4 / Month

How to access Virtuozzo Power Panel?

To access Virtuozzo Power Panel (VZPP) use 4643 port.

Example:

If your main Virtual Private Server (VPS) IP is 87.117.209.169 then VZPP would be accessible as:

https://87.117.209.169:4643

Username: root (or admin etc)
Password: your_current_root_password

What is Virtuozzo?

Virtuozzo is the VPS technology created by SWsoft which allows us to create multiple isolated Virtual Private Servers (VPSs) on a single physical server to share hardware, licenses and management effort with maximum efficiency. Each VPS uses its own Disk Space, RAM, CPU, IP addresses and has its own SSH Root Accesss and it can be rebooted independently. Each VPS performs and executes exactly like a stand-alone server. In nearly every perspective you can see a VPS as if it’s a Dedicated Server.

What is Virtuozzo Power Panel?

Virtuozzo Power Panels is a powerful web-based recovery and administration tool, intended for use by VPS owners. With Virtuozzo Power Panel, a user with administrative access to a VPS can easily perform many critical management tasks:

VPS Start/Stop/Reboot
Start, stop, fast stop and restart the VPS.

VPS Services Management
Manage VPS services and processes such as stopping an offending task or restarting a service.

VPS Resource Monitoring
Monitor VPS resource utilization for CPU, system, disk space and disk inodes.

VPS Backup/Restore
Back up and restore the VPS from the backup including all system and user files.

VPS Repair
Start the VPS in repair mode when a VPS is broken and does not boot.

Embedded SSH Client
Connect via integrated SSH client to the VPS.

VPS Re-install
Reinstall the VPS from scratch, either saving or discarding existing files.

VPS Actions Log
View the VPS actions log to monitor resource shortage alerts and various VPS events.

Click on the below links to view the Virtuozzo Demo for Linux and Windows:

• Virtuozzo for Linux Tutorials
• Virtuozzo for Windows Tutorials

How do I order a dedicated IP address?

Please contact our Billing Department through HelpDesk or 24×7 Live chat support to order Dedicated IP. The cost for an IP is £2 / Month or £20 / Year.

Can we create our own resellers under our reseller hosting account?

WebHosting UK do not support sub-reseller hosting account under main reseller hosting account. If you wish to create sub-reseller accounts and also need full root SSH or RDP access you can consider our VPS Hosting or Semi-Dedicated Server or Dedicated Server as they allow total control and flexibility.

Do you allow overselling on reseller hosting accounts?

We do NOT allow overselling on any of our Linux or Windows Reseller Hosting plans, if you wish to oversell you may consider our VPS Hosting or Semi-Dedicated Hosting plans as they have more resources and offer flexibility to oversell and keep CPU & RAM usage within acceptable performance metrics.