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Old 05-02-2008, 09:34 AM
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Question semi dedicated support
Do I need to route calls through VPS support or Dedicated Support?
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Old 05-02-2008, 09:35 AM
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I would reccomend dedicated support
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Old 05-02-2008, 04:46 PM
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Thanks Dan, its just the semi-dedicated is technically a VPS, so I didn't want to hit the wrong team with my questions.
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Old 05-03-2008, 12:04 AM
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They will move your ticket depending on type of technical questions you may have. If your problem is related to Virtuozzo then it should go in VPS Team and if its related to OS or control panel then it should go in Dedicated Server support.
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Old 05-03-2008, 12:11 AM
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I would like to suggest you to go through the VPS and check all the functionality.
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Old 05-03-2008, 12:56 AM
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Quote:
Originally Posted by Administrator View Post
They will move your ticket depending on type of technical questions you may have. If your problem is related to Virtuozzo then it should go in VPS Team and if its related to OS or control panel then it should go in Dedicated Server support.
Answered it in one
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Old 05-03-2008, 09:03 AM
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Quote:
Originally Posted by Administrator View Post
They will move your ticket depending on type of technical questions you may have. If your problem is related to Virtuozzo then it should go in VPS Team and if its related to OS or control panel then it should go in Dedicated Server support.
Lovely thanks
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