[Sea-King.webHosting.uk.com] Web-Stat's Localization Off-Wack

[IanAR]

A couple of the sites I tend, that're hosted on Sea-King.webHosting.uk.com, are for highly localized businesses. For example FurnitureFarm.co.uk's market is culturally UK/Eire-centric and, due to the bulk of its products, postage makes the EU a practical limit, for the delivery of handcrafted items.

Subsequently, I watch "Countries" section of awstats.pl quite closely, rating traffic from UK/Eire/EU highly, in terms of the site's effectiveness. Comparison with the "Hours" section has long caused me to suspect that UK/Eire/EU traffic is being misread as being USA derived (e.g. Nov 07 stat's show 95% of traffic between 7am and midnight GMT, i.e. UK waking hours).

With a fresh month to play with, I've just visited from my London BulldogDSL.com account. I was seen to come from 83.146.62.217, however stat's for my visit appeared under the USA breakdown.

I hope this's enough info' to investigate and correct configuration for a more accurate localization (retrospective correction would great). If a fix is not possible within a couple of weeks, any suggestion for work-arounds would be most welcome. - Best, Ian

[Administrator]

Hello Ian,

I am not sure if this can be done from our end as Awstats is integrated with cpanel but our System Administrators may find some solution for this problem. please make it convenient to submit a ticket from http://support.webhosting.uk.com and I will escalate your ticket to one of our senior technical person.

let me know the ticket number once you submit it.