nameservers

new · #1 (**permalink**) 30-11-07, 10:48 AM

I got moved to a new server two weeks ago and since then I have had problems with my personal nameservers, despite live chat and support tickets on this issue, both nameservers are still pointing to the same IP address. Has anyone elso who got moved recently checked their nameserver IP addresses?

**Dan** · #2 (**permalink**) 30-11-07, 12:39 PM

What is your domain name?

new · #3 (**permalink**) 30-11-07, 07:19 PM

Thanks Dan - A telephone call to support this afternoon finally sorted it.

**Dan** · #4 (**permalink**) 30-11-07, 11:46 PM

Ah okay, Anytime

MaryT · #5 (**permalink**) 18-01-08, 06:45 AM

Dont you love you can call support???
Much better than waiting for reply to mails...like 24 hours or more with my previous supplier...and NO telephone support!
Mind you, support would probably not answer if they knew it wa sme...LOLOL!

MaryT

**Harry** · #6 (**permalink**) 18-01-08, 10:22 AM

Quote:

Originally Posted by MaryT

Dont you love you can call support???
Much better than waiting for reply to mails...like 24 hours or more with my previous supplier...and NO telephone support!
Mind you, support would probably not answer if they knew it wa sme...LOLOL!

MaryT

Mary, don't worry, our phone support will not ignore your calls

you can also try our Live Chat facility for getting your issues solved instantly.

MaryT · #7 (**permalink**) 18-01-08, 10:31 AM

Tried the Live Chat several times harry LOL
Ask the guys..bet they were drawing lots to see who DIDNT answer my request! LOLOL!
Only joking..you have an excellent team...I have nothing but good thoughts about them
Just wish theyd hurry and send my cheques!!

Sorry harry, I have a wicked sense of humour

MaryT