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Old 11-30-2007, 11:48 AM
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I got moved to a new server two weeks ago and since then I have had problems with my personal nameservers, despite live chat and support tickets on this issue, both nameservers are still pointing to the same IP address. Has anyone elso who got moved recently checked their nameserver IP addresses?
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Old 11-30-2007, 01:39 PM
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What is your domain name?
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Old 11-30-2007, 08:19 PM
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Thanks Dan - A telephone call to support this afternoon finally sorted it.
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Old 12-01-2007, 12:46 AM
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Ah okay, Anytime
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Sales: 0808-262-0855
Support: 0800-612-8725
International: +44 191 303 8191
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Old 01-18-2008, 07:45 AM
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Dont you love you can call support???
Much better than waiting for reply to mails...like 24 hours or more with my previous supplier...and NO telephone support!
Mind you, support would probably not answer if they knew it wa sme...LOLOL!


MaryT
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Old 01-18-2008, 11:22 AM
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Quote:
Originally Posted by MaryT View Post
Dont you love you can call support???
Much better than waiting for reply to mails...like 24 hours or more with my previous supplier...and NO telephone support!
Mind you, support would probably not answer if they knew it wa sme...LOLOL!


MaryT
Mary, don't worry, our phone support will not ignore your calls you can also try our Live Chat facility for getting your issues solved instantly.
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Old 01-18-2008, 11:31 AM
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Tried the Live Chat several times harry LOL
Ask the guys..bet they were drawing lots to see who DIDNT answer my request! LOLOL!
Only joking..you have an excellent team...I have nothing but good thoughts about them
Just wish theyd hurry and send my cheques!!

Sorry harry, I have a wicked sense of humour

MaryT
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