Hi James,
I thought I had confused the hell out of the guy who did my order verification.
He rang just after 12 and asked me about taking payments for my order. I tried to explain that it would be free of charge due to the competition, but although he was very helpful, my mobile signal was poor at the time and wasn't sure the message got across.
....The welcome email has now arrived, please pass on my thanks to the team up there.