In order to reset the SmarterMail admin login credentials, follow the instructions below:
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1.Stop the SmarterMail Service.
2.Go to C:\Program Files\SmarterTools\SmarterMail (or the SmaterMail installation directory).
3.Open the*Service subdirectory.
4.Make a backup copy of the file MailConfig.xml.
5.Open MailConfig.xml in Notepad.
6.Find the following parameters in MailConfig.xml:
Quote:
<sysadminusername> ... </sysadminusername>
<sysadminpassword> ... </sysadminpassword>
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7.Delete those lines and save the file.
8.Start the SmarterMail Service.
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You should now be able to log in to SmarterMail by using the following details:
Email: admin
Password: admin
Reset the password immediately after you login to SmaterMail with the above mentioned login details.
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Regards,
Phil_VPS.