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Web Hosting UK Forums | Linux Windows Dedicated Server and cPanel VPS Hosting Forum » Sales » Pre-Sale Questions

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Old 09-11-09, 03:53 PM
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Default cpanel reseller account query

I'm considering moving reseller hosts. I'm not in the reselling business, more a keen hobbyist - I find a reseller account a good way of doing websites for friends and organisations I am associated with. They are mainly WorPress and Joomla! sites. So, keeping costs down is important but I do appreciate good service and support. I can't fault my current host for support, just a case of being able to find a better deal elsewhere.

Anyway, I host around a dozen or so self-contained sites. My current reseller account is a cpanel account. How easy is it to move files, databases, email accounts, passwords and other settings to WHUK?
Is there a 'process' that would need to be run through or can everything be transferred at once? Is there likely to be any downtime for sites (other than for the dns updates to filter through)?
On a more technical note - my current host runs php as a cgi/fast cgi module which means that file/directory permissions are 'less than' they would be on a setup where php is an apache module. Would this be a problem when everything is transferred?
Also - some of the sites use WordPress MU - can you handle dns wildcards to allow automatic subdomains?

I look forward to hearing from someone.
John

Last edited by johnorr; 09-11-09 at 03:55 PM.
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Old 09-11-09, 06:29 PM
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Hi John,

Thank you for your interest in WebHosting UK's services.

We provide fully managed reseller hosting plans with 24x7x365 support via Helpdesk, Live chat and Phone. We will help you to transfer all your data from your current host to our server. You will have to provide us the complete cPanel backup of your accounts, we will restore it on the server. The accounts will be setup as its on your current host server. During data transfer all your websites will run from your old host. Once all the data is transferred onto our server after that you can update the DNS records so that your website would start resolving from our server. All our newly setup servers are configured to run with php as suexec same as that of php-cgi, the apache module will be cgi. We also enable DNS wildcard on request, by default it's not enabled under DNS we will have to configure it manually.

Let me know if you have any more questions.
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Old 09-11-09, 07:29 PM
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Hi James,
That sounds great. I think I have picked up all the other information I need from your website. I have one other potential host to consider, so it's googling and thinking time.
Many thanks,
John
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Old 10-11-09, 03:45 PM
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Hi John,

Glad to know that you have got answers of all your questions. But still if you need any further information please feel free to post it here. We offer 30 day money back and 99.95% uptime guarantee with end user support. Technical knowledge and experience of our staff is what differentiates our company from our competitors. Feel free to give us a try, we won't let you down.
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WebHosting.UK.com :: Leader in Web Hosting
cPanel Hosting | Windows Hosting | Reseller Hosting | CLOUD HOSTING 100% Uptime
Dedicated Servers - Fully Managed UK dedicated servers with 24x7x365 Support
Great Opportunity:: Join our Affiliate Program for FREE & earn up to £300 per sale.
Follow Us on Twitter and FaceBook
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Old 11-11-09, 04:11 AM
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Welcome John,
Well, if you are looking for friendly support with good uptime & network performance then you are at right place, your search would end at Webhosting.UK.com
Recently, i ordered a reseller hosting ( for personal use ) and till date nothing went wrong i am happy with their services !!!
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