formmail.php

[v3locity]

I can't figure out whats wrong here. I'm using formmail.php and a simple contact form. I can test it and it directs me to the default formmail.php page saying that the email was sent.

Here are my issues. I'm not receiving the emails and the form is supposed to redirect me to a custom thank_you.htm page.

This is a server I just recently got and I never had these issues before, so i am completely clueless how to fix this.

[Administrator]

May I know the IP address of your server ?

[v3locity]

what about matt's formmail (perl) I haven't used it before, would i be able to switch to it without any issues? do i need to run it on the server as .pl or as .cgi? I'm kinda confused about where to put it also, does it go in the cgi-bin?

[jon123]

Hi, I used to use Matt's formmail, yes it goes in the cgi-bin with the ext .pl

If you have any problems with it change ext to .cgi

Should work without any problems as long as you replace the relevant details on the form (like the email addy to return the form to)

[v3locity]

I think that may be another issue of mine.
The .htm page that the form is on doesn't not contain the recipient email address, I'm using the formmail script to do that and the subject line. The only thing in the form itself is the redirect and the appropriate fields.

Does matt's formmail send emails as they were sent from the form submitter? I'll try get it up and running this weekend and see if I can get it working.

Thanks for the input!

[jon123]

As far as I remember, yes the recipient addy is set in the formmail file.
The email you receive is a basic email, with textbox name followed by the users input.

I don't think you will have any problems with it, give it a go.
I think I remember that you also need to set the web addy of the site that is allowed to use the formmail.pl. I can't remember if it is compulsary but it is good practice to add the addy, as it helps stop spammers using your formmail script without your knowledge.

[v3locity]

An error has occurred! Error code 500.
Internal Server Error!

I get this same result running it as .cgi or .pl how can I find out what is causing this error?

[jon123]

Hi, I think you probably need to set the write permissions on the file, chmod the file to 757 and see if it cures the problem

[v3locity]

Same Error. I've never felt so stupid or incompetent. I'm tired of trying but I have to find some way to get this to work.

[jon123]

Hi,
if you problem isn't related to permissions then I can only see that you have a problem with:

PHP Code:

The action of your form needs to point towards this script (obviously), and 
the method must be POST or GET in capital letters.  Version 1.5 of FormMail 
offers many new ways to code your form to tailor the resulting HTML page 
and the way the script performs.  Below is a list of form fields you can 
use and how to implement them.

Necessary Form Fields:
======================

There is only one form field that you must have in your form, for 
FormMail to work correctly.  This is the recipient field.

Field:       recipient

Description: This form field allows you to specify to whom you wish for your
             form results to be mailed.  Most likely you will want to
             configure this option as a hidden form field with a value equal
             to that of your e-mail address. 
             As of version 1.8, You can include multiple recipients by 
             separating the values with commas. 

Syntax:
             <input type=hidden name="recipient" value="email@your.host.com">
             OR  <input type=hidden name="recipient" 
                                value="user@yourhost.com,user2@yourhost.com"> 


What sort of form variables are you trying to send, is it a basic form?

Have you also tried changing the extention to .cgi ?

As mentioned, I recall having this problem originally, and it was due to permissions and the fact that I hadn't followed the instructions above correctly.

[v3locity]

My form is just a basic contact form.

<form action="cgi-bin/FormMail.pl" method="POST" enctype="multipart/form-data" name="mydomain_contact" id="mydomain_contact">
<input type="hidden" value="http://www.mydomain.com/thank_you.htm" name="redirect" id="redirect">
<input type="hidden" value="*mydomain.com Contact Form*" name="subject">
<input type="hidden" name="require" value="email,phone_no">
<input type="hidden" name="env_report" value="REMOTE_HOST,HTTP_USER_AGENT">
<input type="hidden" name="recipient" value="me@mydomain.com">

<input name="name" type="text">
<input name="email" type="text">
<input name="phone_no" type="text">
<textarea name="textarea"  cols="10" rows="10" style="width:180px; height:95px; overflow:auto"></textarea>

<input name="Submit" type="submit" id="Submit" value="Submit">

[jon123]

and I take it that your form is in the root of your public_html folder?

If so and you chmod to 777 (from 757) then I can't understand why you have a problem. Your form seems fine and you have the recipients hidden field.

[v3locity]

I just set formmail.pl and .cgi as chmod 777 just to see I set the form as 777 as well. same problem.

However, I did some digging and I think the error may be in formmail.pl
[Tue Apr 17 11:23:22 2007] [error] [client 65.23.106.241] Premature end of script headers: /home/escortca/public_html/cgi-bin/FormMail.pl

since i changed it to 777 it also says that it is writable, i guess i can fix that by changing it back to 757.

I just checked the script, its the same as the copy of formmail.pl i downloaded.

[jon123]

ah, what's at the top of the formmail script?
#!/usr/bin/perl
print "Content-type: text/plain\n\n";

if not try above.

Also chmod cgi-bin and formail.pl to 755 and try that.

good luck


ps...sorry, i didn' realise that these days setting permissions to 777 can cause some browsers to reject the request

[jon123]

Also note:

script has to be uploaded in ascii mode although most ftp clients do this automatically.

if above doesn't work you will need to test that the path to perl is correct.