Helpdesk Maintenance 11/04/2011 !

**sysadmin** · #1 (**permalink**) 09-04-11, 06:17 PM

Dear customers,

Date : 11/04/2011
Time : 00:00 HRS GMT

In order to serve you better, we will be performing upgrades/updates on our helpdesk server on the above given date & time.

During this maintenance period, the support system will still be accessible, but in case you face any problems with getting to your existing tickets or placing new ones, please initiate a live chat from our web page itself & we'll be there to assist you.

We will further update the announcement on the latest progress of the upgrades. Any inconvenience is regretted.

**sysadmin** · #2 (**permalink**) 11-04-11, 03:15 AM

Dear customers,

As per the scheduled maintenance, our helpdesk has been successfully upgraded to the latest stable version.

We were not able to migrate the old tickets to this newer version due to compatibility issues & the huge database size.

Please contact our 24x7 Live Chat support if you notice any problems accessing the helpdesk.