Power Issues in Blue Sqauare 2 and 3

[Cassie]

is that just for dedicated servers?

[hockeychap]

Cassie,

Do you have a multi-server dns or is you DNS all on the server that's down ? If so am v.happy to lend you some space to put holding page etc up as have spare capacity at the mo.

[acwatts]

Originally Posted by Cassie

is that just for dedicated servers?

Yes looks like it.

[Cassie]

just been told by chat the following about compo

You can send an email at feedback@webhosting.uk.com for compensation.

[steven.bott]

Whilst I'm not affected as many are as my website and forums are not commercial, I've also found it frustrating over the last few months as my domain has been down many times. That is after many years of great service. Often it goes down for an hour or two, and when I email support they try it (obviously it's then working) and just say that they can't find a fault! And that's even if I send them the transcript of the chat that I've had with the online guys who have confirmed problems.

[nickwoolley]

Originally Posted by nickwoolley

109.75.168.19 is back online after 4.5hrs.

Phil99, is there a claim precedure do you know, be in the T's & C's I guess?

109.75.168.19 gone again.

[acwatts]

Still down almost 6 hours now.

[acwatts]

It's back.

[sysadmin]

Originally Posted by nickwoolley

109.75.168.19 gone again.

The correct IP of your server is 109.75.168.194. Please let know if you face any problems accessing it..