Logging in

[TTG]

Just received my email confirmation of VPS ENTERPRISE package and I'm at a loss how to login to control panel to create a database !?

[sysadmin]

Hi,

I/We can help you into this, but only if I've enough information
Do you have a Windows VPS with Plesk control panel or a Linux VPS with cPanel control panel ?

[TTG]

Linux VPS with cPanel control panel

Edit :-

Found cPanel and receive this message on main page :-

Your license could not be activated because:
Cannot Read License File

[Administrator]

Originally Posted by TTG

Linux VPS with cPanel control panel

Edit :-

Found cPanel and receive this message on main page :-

Your license could not be activated because:
Cannot Read License File

please let me know IP address of your VPS. I will get this license problem sorted.

[Dan]

Thats the only Issue with cPanel, The license files. I've never had an issue with Plesk.

As stated above, post your IP address and it will be sorted asap

[TTG]

Originally Posted by Administrator

please let me know IP address of your VPS. I will get this license problem sorted.

IP# = 87.117.246.119

Thanks guys

[James]

We have sorted the License problem.

Now its working fine.

[TTG]

Originally Posted by James

We have sorted the License problem.

Now its working fine.

Thanks James .. just gotta spend a few days now viewing the videos to understand how to use it

[TTG]

All I want to do is move this to here !?

When I create a new account in WHM and enter the cPanel, I have an error :-

an error occurred while processing this directive

If I create an ftp connection via the cPanel :-

an error occurred while processing this directive

Trying to login via ftp account never works after creating it with the above error.

I don't want to redirect my domain until I have tested the setup on VPS and at the moment, I can't get to stage one.

[optrex]

If you are on WHM, then you would use the transfer option. Ensure both WHM are to the same version and php and mysql is running the same version too.

Main >> Transfers >> Copy an account from another server

Everything - files, settings, database will be brought over automatically.
Just make sure your filewalls are turned off on both VPS to allow the transfer to go smoothly.

[TTG]

Thanks for the reply optrex.
Tried to access Web Hosting WHM for an hour this morning and gave up :-

The connection has timed out

I don't use WHM on my present account, its a dedicated managed setup.

[TTG]

Cancel the above .. the tech team are working hard to get my forum up and running.

[Administrator]

Originally Posted by TTG

Cancel the above .. the tech team are working hard to get my forum up and running.

let me know if things don't get sorted. You are most welcome to message me on MSN if you need my help.

[TTG]

Thanks Dan
Tech support are having problems restoring database because of :-

You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '<br />
<b>Fatal error</b>: Maximum execution time of 30 seconds exceeded in <b>' at line 1

I've edited a few templates that had the problem '<br /> and re-submitted the database but still the problem persists.
Existing forum runs smoothly with no errors, so I don't understand why we're having the problem.
Now at a loss what to do next .. any suggestions welcome !

[black-dog]

Originally Posted by TTG

Thanks Dan

I've edited a few templates that had the problem '<br /> and re-submitted the database but still the problem persists.

Presumably they are trying to restore the database from a .sql file? In that case what is an html tag doing in there? I'd suggest having a look at the .sql file to see if there is an error message in there somewhere.

Actually, thinking about it some more, the <br /> is a red herring. That's probably just part of /this/ error message and doesn't relate to the .sql file at all There is an error in the .sql syntax and it's probably right at the beginning. Look at the file and try deleting any commented stuff at the beginning. If it still doesn't work, try pasting the first few lines here.