Namecheap.com Make me LOSE 2 best DOMAINS

[usaons]

Dear all
05/17/2009 I made order 2 domains on namechaep.com
After I made order 2 domains, 1stclickandbuy.com and 1stclickandbuy.net on your system I made Whois and domain unavailable for register (Of course) But today when I login to my account I still see 2 domains above listing on my account but I can't do anything with 2 domains.

1stclickandbuy.com and 1stclickandbuy.net I register and I will transfer to my client with total price is $9500.

I tried to contact to namechaep.com at Support, but they ONLY refund money to my account at namechaep.com and do nothing.
This is email from them

Dear Pham,

To my great regret I must inform you that there was an error in our system so your order was not successful and the domain names in question failed to be registered with us, $17.62 were refunded to your Namecheap account. Today when we were going to proceed with the registrations of the domain names we were unhappy to find out that today those domain names were registered with another registrar, DIRECTI INTERNET SOLUTIONS PVT. LTD. D/B/A PUBLICDOMAINREGISTRY.COM so currently they are under their control. Please accept our apologies for this incident however, unfortunately, we can not do anything to fix this problem.


1stclickandbuy.com and 1stclickandbuy.net was register by another people.

I think namechaep.com see good domain so they tried to get its and make me down.
You can see the attached file

Please tell me How to submit to FBI and lawsuits Namecheap.com?

Thanks

[sysadmin]

Yeah, the domains seem to be registered yesterday itself..

Updated Date: 19-may-2009
Creation Date: 19-may-2009
Expiration Date: 19-may-2010

I hope you get proper justice.. Good luck !

[Albert Tai]

Yes. Almost all registrar does it. That's why you don't wait. You buy it right away. Most registrar uses search details and then purchase the domain themselves.
Some even taste it.
Regards,
Al