Quote:
Originally Posted by Matt123
Are you talking about Domain Registrar or Hosting Provider?
As Harry has told, it is not necessary for you to contact domain registrar unless you want to transfer the domain or change the name servers. However, if you are talking about a hosting company then yes it is very important for you to have 24/7/365 technical support available. If you need any technical support and the HelpDesk is offline then you might think of changing hosting provider the next day. Many companies provide 24/7/365 support "on paper" however WebHosting UK offers the well experienced support in practical.
Thanks to WebHosting UK team! 
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Not only the Technical support department but the Billing department, Sales department, Phone support department and the VPS support department of WebHosting UK are available 24x7x365.