Best Customer Support I have ever experienced

micksay · #1 (**permalink**) 10-01-12, 11:03 PM

We are all very quick to complain that's for sure...

But credit where credit is due...

I have been a customer of Web hosting UK for around three years and I have to say, hand on heart that over this time Web Hosting UK has provided me with the very best customer service that I have ever experienced, ever in all of my working life.

When I ask for support it's because I need help with something I cannot fix myself, so I am usually stressed and often cranky when I contact support. However 99.9% of the time the support staff remain calm and professional and work with me to solve my issue/s.

This morning I had a problem and Diego supported me with it.
This evening I had another and Michael B supported me with that.

Great work Diego and Michael B.

The above are only two of the support team I have mentioned other who have supported me with professionalism also in the past have been.

Ambrose S
Abraham S
Jason T
Vincent
Alec
Nigel V
Andre
Pedro
Albert
Maurice
Kevin
Max T
George
Cristiano
Kemp M

Thanks to the entire team - Really appreciate your support

Mick...

**Rachel** · #2 (**permalink**) 11-01-12, 04:58 AM

Hello Mick,

Thank you for the great review! We are glad to have you on as a customer, and we sure do appreciate you letting us know about your great experience with our support.

Again thank you for your feedback and have a great day

micksay · #3 (**permalink**) 11-01-12, 10:13 AM

Credit, where credit is due