feedback

webrp77 · #1 (**permalink**) 06-07-09, 01:00 PM

Quote:

Thank you for contacting us. As part of our quality analysis process, we request you to give us a feedback on the experience you had during the interaction with us. Be it good, bad, positive or negative, we would like to hear from you about it. This will help us further improve our levels of technical support and overall customer service that we provide.

Your replies to open Tickets, that you send by email, should allways attach the original message. This is important to better understand and track the problem we have submitted.

**James** · #2 (**permalink**) 09-07-09, 05:20 PM

I'll forward this suggestion to our Quality Assurance Department and hopefully we will get this implemented soon.

**Administrator** · #3 (**permalink**) 11-07-09, 09:26 PM

Quote:

Originally Posted by webrp77

Your replies to open Tickets, that you send by email, should allways attach the original message. This is important to better understand and track the problem we have submitted.

Hi,

You should login from Web Hosting UK - 24x7 Helpdesk | Toll Free Phone Support | LiveChat Support and check your tickets to see all your responses and our replies. It won't be possible for us to include everything in email as our helpdesk doesn't work like that.