Well i'd say no !!
After spending years with my last
web hosting company and putting up with the weekly problems, lost emails and excuses I decided to look around for another host.
Through searching around I found these guys, and on the surface everything looked great, well priced, contact numbers etc.. in fact Too good !!
Well it's been nearly a year and I can honestly say there is no better host to be with, the service is second to non, the customer support is impecable and I have never had an issue that has not been fully resolved within a few minutes.
I have several sites here and I recon in the last year I have had no more than around 10 minutes downtime in total. Plus a couple of email issues but again all resolved in minutes.
As an example, It's Midnight at the moment and I just noticed a billing issue, went onto Customer support chat and spoke to Steve, he assesed the problem, put me through to Kemp M and within 2 minutes the issue was resolved !! Dont you Guys ever sleep ??

Top marks to Both you guys for your help.
All I can say is thanks to what I consider to be the best web hosting around
And if anyone is reading these forums trying to decide if this is the host to go with, then STOP THINKING ABOUT IT, just get on and do it, you will not be dissapointed, I don't think you will find better customer support anywhere else in the world !!!!