Server Migration made easy

[Jason.Welsh]

I have been on a shared server for some time now, and the size of my website, was constantly growing, but was also being affected by the other sites on the server, and I was seeing downtime on a regular basis.

For me, this was what drove me to migrate my servers to VPS, to house my ever growing website and ambitions.

I initially started with LiveChat, and was advised to email the billing team. I sent several emails, and received several replies, but I was not really getting anywhere with the speed of the email support, so I went back onto LiveChat, and spoke to a great operator Ken he handled my whole situation professionally, from creating my new invoice to pay the difference, to emailing the other related teams to get the new server set up, and then migrate the old data. Fantastic support, over and above the expected support from LiveChat.

This was all done in less than 2 hours, and the only time consuming thing was the DNS change. I had access to the server with-in 2 hours, and the data was migrated in time for me to start working on it.

I have several software modules missing, but I am currently having this software installed by your support team, and this has been with the help of Sarah.

To the VPS and Billing teams, Thank you very much for a prompt and speedy service.

[Administrator]

Hi Jason,

to Webhosting UK forums

We sincerely appreciate your testimonial. You have appreciated 2 of our hard working staff members and we are thankful to you for such positive feedback.