Quote:
Originally Posted by markdamen
thanks for the prompt reply, even if it is a sunday night! most impressed. I'm amazed with the service so far, not the only complaint I have left is the space/bandwidth allocations per product. fasthosts offer unlimited traffic, and 5GB webspace as default. how long have your products been fixed at the configs they are, likely to change in the near future?
thanks
mark
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Hello Mark,
Glad to hear that you are satisfied with the kind of hosting services and the quality of support we offer
We offer 24x7 support and hence you will receive a reply to your support request asap every time you contact us.
When it comes to the configuration of the hosting plans, Unlimited bandwidth (traffic) or Unlimited disk space (web space) is not possible in the hosting industry and it's just claimed by some hosting providers to attract more customers. We believe in offering honest and truthful hosting services to all our customers and hence we do not claim to offer Unlimited bandwidth or web space with any of our hosting plans. However, we will always try and make sure that we offer the maximum amount of disk space and bandwidth with the hosting plans
Please feel free to post if you need any further assistance.