cpanel forwarders not forwarding

[86hitman]

Hi all,

unfortunately I've cropped up another problem.

I've setup an email account in cpanel, and I'm able to receive emails. However, I wanted one of the email addresses to forward to my gmail account - but the emails are not actually forwarding.

Also, emails sent from roundcube don't seem to actually send.

Is there a valid reason for this?

Many thanks.

Hitesh.

[sven_sim]

Hello Hitesh,


I've checked your issue.
I have sent an e-mail from our test support address to your e-mail account for which you have added the Forwarder.
And as per the logs, the mail is being forwarded to your gmail address.


Regarding Roundcube, I've created a test e-mail address under your account and can successfully send the mail to the test support address.


Please provide the exact error message (if you are receiving any).
Or contact us on our Live Chat if you are still facing the problem.


Regards,
Sven_sim.

[86hitman]

hi sven_sim,

i was never receiving any error messages, it just didnt appear to be sending/receiving messages.

anyway, since your fiddle with the account, everything seems to be working now

thanks for your help!

*case closed*