[RussellC]

Hi, i'm new to Web Hosting UK and the impressive forum so I hope someone will be able to offer a little assistance...

My cPanel(shared) account is set up o.k. with my primary domain and i'm now looking to transfer a couple of websites over to web hosting uk from another host.
Now, I want to duplicate the website as an addon domain before I redirect its domain to point to the web hosting uk nameservers.

Here's the problem, when trying to add the addon domain I get an error saying the domain is not using the web hosting uk nameservers. The sub-folder for the addon domain is created but it is not listed and I don't think the FTP was set up.

How can I achieve this without any down-time of the website to be transferred while the DNS switchover takes place?
Hope i've explained this o.k. and someone can offer a solution.