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Old 02-29-2008, 08:10 PM
geosprite geosprite is offline
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Join Date: Jun 2007
Posts: 5
Default Anyone else had billing and account issues?

I've been a customer of webhosting.uk.com for years.
Since December 07, I have been endlessly messed around.

First I was billed for an account I don't own.

Then, in response to me pointing this out, they transferred the account I DO own... to someone else.

Then, to fix this... they deleted my account altogether.

Now I have an account again and paid my £29.99 annual fee at the start of this month. Today I get billed for £29.99 again. I enquire and am told that this is good customer service, to tell me in advance of my MONTHLY fee of £29.99.

??????

This is getting beyond a joke. Anyone else going through this insanity?

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