The other sites are
knitone.co.uk which is knitting yarns etc. and
craftbits.co.uk which are bits and bobs to do with crafts - teddy eyes, pony beads, pipe cleaners etc.
A lot of the kits on the new site are already on one of the other sites but I intend deleting off there when this new site gets established.
We have had a few customers so we know the cart works but none for any of the new x-stitch kits - they are just on the new site not on the others. I guess I am just a bit disappointed they are not going.
The biggest difference is that the knitting one is a set UK shipping of £2.50 however big the order and the CB site is free UK shipping over £8. The new site is minimum £1.50 and rises as weight over 90g is added to the cart. The prices of the kits are cheaper than on the other sites.
Also the other sites take non-UK orders (we email shipping quotes after order) and the new one doesn't take non-UK at all yet. Non-UK makes up about 1% of our sales on the other sites but could the UK Only bit be putting everyone off?
Perhaps you could pm the criticism - I might be able to take it if it's not public
