Question : How long does it take to setup my account?
Answer : Your account will be setup automatically within 15 minutes of ordering, when paying with a credit card. If you choose to pay using another method such as Paypal please allow up to ten hours.
Question : Can I upgrade at any time and how does it work?
Answer : Yes you can upgrade at any time by filling out our upgrade form. It is free to upgrade and the only charge would be the price difference in the plan you upgrade to.
Question : Are there any hidden costs, or setup fees?
Answer : No
Question : How much is extra bandwidth and space?
Answer : If you need more bandwidth or disk space e-mail us to upgrade you to a higher plan. If you need more bandwidth or space then our highest plan offers please email sales@webhosting.uk.com for a custom plan.
Question : Do you offer telnet or shell access?
Answer : No due to security reason's we do not offer telnet or shell access.You are still able to unzip files on the server using our file manager as well as the ability to setup cron jobs.
Question : Can I password protect directories?
Answer : Yes you can password protect directory's within CPanel as well as Winpanel.
::::: DNS :::::
Question : How long does it take to get my domain working?
Answer : It usually takes 24-48 hours for a domain to fully propagate.
Question : Can I view my site even though my domain's name servers haven't propagated yet?
Answer : Yes http://youriphere/~yourusernamehere/
Question : What do I set my domains name server's to?
Answer :Please read your welcome e-mail if you have lost your welcome email you can email support for your server's dns.